Refund and Cancellation Policy


Returns and Refunds

At Ramdev Designs, we offer digital products and services. Due to the nature of these products, purchases of designs or offer-packages are generally non-refundable. However, we understand that there may be exceptional circumstances where a refund might be warranted.

Eligibility Criteria for Returns and Refunds:

  • Refunds may be considered only if the digital product or offer-package was not as described or failed to deliver the promised functionality.
  • To request a refund, customers must contact our support team within 7 days of purchase, providing detailed information about the issue encountered.
  • Refund requests are subject to review and approval by our support team.

Return Process:

  • Contact our customer support at [email protected] within 7 days of purchase with your order details and a description of the issue.
  • Our support team will review your request and may ask for additional information or evidence to substantiate your claim.
  • If your refund request is approved, we will process the refund to your original payment method within 10 business days.

Cancellations

Cancellations for digital products or offer-packages are generally not applicable once the purchase is made and the product is delivered. However, we understand there may be exceptional cases.

Eligibility Criteria for Cancellations:

  • Cancellations may be considered if the digital product has not yet been delivered or if there was an error in the purchase.

    • Cancellation Process:

    • Contact our customer support at [email protected] immediately after noticing an issue with your order
    • Our support team will review your request and determine eligibility for cancellation.
    • If your cancellation request is approved, we will cancel the order and process any applicable refund to your original payment method within 10 business days.

    Shipping Policy Digital Products:
    • Digital products are delivered electronically via email or direct download from our website.
    • Delivery is typically instant; however, in some cases, it may take up to 24 hours.
    Return Process for Digital Products:
    • Contact our customer support at [email protected] with your order details
    • Our support team will provide instructions on the return process and any necessary steps to follow.
    Order Tracking:
  • For digital products, tracking is not applicable as delivery is electronic.
    • Contact Us

    If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at: